What makes a workplace truly great?
For us, it’s simple: the people.
We’ve always believed that if you put your people first, success naturally follows. It’s been that way from the start. When Regan founded Franklin Smith, it wasn’t just about matching great companies with great candidates, it was about creating meaningful relationships, building trust, and helping people thrive – whether they’re a client, a candidate, or part of our team.
Now, we’re incredibly proud to announce that Franklin Smith is officially Great Place to Work Certified for 2024–2025.
What this means
This certification is no small achievement, it’s a globally recognised achievement that highlights companies who go above and beyond to create a great workplace culture. But more importantly? It’s based entirely on what our people say about working here.
Our team completed anonymous surveys, and the results were a true testament to the culture we’ve built, we scored over 35% higher than similar companies across Australasia. That’s a huge vote of confidence in our leadership, our values, and the way we support each other every day.
Culture built on intention, not by accident
At the end of the day, we’re all human. We’ve got jobs to do and targets to hit, but here, no one is ever seen as just an employee.
Over the past incredible 11 years, we’ve worked hard to create a culture where people feel valued, respected, and empowered, no matter their role. From top to bottom, it’s equal footing. We celebrate wins hard and we work through challenges as a team. It’s a culture grounded in trust, transparency, and a whole lot of laughs.
Why we do what we do
Creating a positive workplace has always been intentional. We’re in the business of helping people find the right fit, so of course, we invest deeply in doing the same for our own team.
We hire incredible people and give them the tools to do their best work. Our purpose is simple: to drive growth and deliver excellence in everything we do.
What’s it like to work here?
Glad you asked! Here’s a quick look at what we offer:
- Competitive base salary + generous uncapped commission
- Autonomy to run your desk, your way
- In-depth training and development
- Health insurance and extended leave (including your birthday off!)
- Monthly breakfast club and annual Bali trip for top performers
- Friday drinks and nibbles
- A modern office with a pool table, darts, and an on-site gym
And the best perk? The people.
No seriously, we asked our team what they love most about working here, and every single person said the same thing: “The people. The team.”
Whether it’s team lunches, golf, pilates, or the infamous 2024 Christmas party (what a day!), we make time to connect. Even though we’re spread across Australasia, we go out of our way to keep our culture strong and united.
Our team truly are an awesome bunch of people, from all walks of life, different countries, different backgrounds, and different goals with one shared vision: to make recruitment better. More human. More connected. More real.
Above and beyond the 9 to 5
Being a Great Place to Work isn’t just about what happens between 9 and 5. For us, it goes deeper than that. We support our people as whole humans, not just employees.
Sometimes, that means being there during the hard times, not for recognition, not for show – but because it’s the right thing to do. We’ve stood behind our team when life threw curveballs, offering not just workplace support, but genuine care, compassion, and community. It’s in those moments that our culture truly comes to light.
We’re also incredibly proud of the 350+ skilled workers from the Philippines who’ve joined our team across New Zealand. No one has left to take up the same kind of work elsewhere. That, to us, is one of the strongest markers of a workplace people want to stay in, and grow with.
Because when people feel safe, respected, and supported in life and in work – they stay.
Why happy people = better results
We believe that happy people do better work. And we don’t just believe it – we see it every day.
Let’s be honest: work takes up a huge part of our lives. Most of us spend more time at work than we do with our own families during the week. So why should work be something you dread?
We don’t think it should be.
In fact, we’ve built Franklin Smith on the opposite idea: that work can and should be a great part of your life. Not something you “get through,” but something that adds value, gives purpose, and feels genuinely good to be part of.
And when people feel good? They show up with energy. They innovate, they collaborate, they grow, they care.
We’re proud to be a Great Place to Work and we’re even more excited about what’s still to come.
