IT Support Engineer

A leading national firm is on the hunt for a hands-on, people-focused IT Support Engineer to join their Christchurch-based team. This is a varied role with plenty of scope, perfect for someone who enjoys solving problems, building relationships, and keeping systems operating efficiently. You'll be supporting a broad range of users across devices and platforms, providing first-line support for everything from cloud apps to network issues. You'll play a key part in making sure the wider team stays connected and productive.

Key Responsibilities:

• Provide timely, first-line support for devices, cloud applications, and operating systems
• Deploy laptops, manage hardware inventory, and handle basic fixes
• Troubleshoot printers, phone systems, and connectivity issues
• Log and resolve tickets in line with ITIL-aligned processes
• Deliver great customer service and build strong internal relationships

Qualifications:

• At least 2 years in a customer-facing IT support role
• Experience in education, construction, commercial, or healthcare sectors very desirable
• Confident across Windows, iOS, Android, and cloud-based environments
• Calm under pressure, a great communicator, and solutions-focused
• Full NZ driver’s licence

Apply:
Send through your CV to be considered. This is a fantastic opportunity to grow your skills in a well-established company that genuinely values its team and invests in development.