Description
Details:
- Salary: Up to $90,000 + overtime for on-call
- Duration: Permanent
- Notice Period: Available immediately
- Location: Whangarei
Role Overview:
This isn’t your run-of-the-mill support role. It’s your chance to join a future-focused MSP that’s shaping the way healthcare and professional services use cloud tech across NZ and Australia.
Based in Whangarei, you’ll be the technical go-to. You’ll solve complex problems, mentor others, and get stuck into platform innovation that actually makes a difference. You won’t be stuck on the tools all day either, you’ll have real influence across support, projects, operations, and platform development, all while being backed by a team that genuinely wants to see you grow.
If you’re craving variety, ownership, and the chance to make your mark, this is the move you’ve been waiting for.
Key Responsibilities:
- Provide Level 2 and 3 remote (and occasional onsite) support
- Act as a technical escalation point for the wider team
- Manage service desk calls and troubleshoot complex issues
- Support the cloud platform team with platform-related tasks
Qualifications:
- Strong experience in Level 3 (or similar) support roles
- Solid background in Microsoft infrastructure and M365
- Excellent communicator with proven client-facing ability
- NZ driving license
Apply:
Send through your CV to be considered. This is a fantastic opportunity to grow your skills in a well-established company that genuinely values its team and invests in development.
