Description
Drive client engagement, build a pipeline of meaningful projects, and shape the face of a leading player in the commercial property and design industry.
This is a unique opportunity to step into a client-facing leading role with a company that sits at the intersection of workplace strategy, design, and delivery. You'll play a pivotal part in developing and owning the full client relationship lifecycle—from prospecting and pitching, right through to post-project care. With support from a collaborative and regionally connected team, you’ll thrive in an environment that rewards initiative, values insight, and recognises the power of building meaningful long-term client relationships. If you’re ready to amplify your commercial impact while delivering best-in-class client experience, this one’s for you.
Skills and Experience
- Strong interpersonal and communication skills (written and oral)
- Proven experience in B2B client engagement, sales, or consulting environments
- Ability to manage client pipelines using CRM systems
- Solid understanding of commercial property, design, or construction industries
- Confident in pitching, presenting, and closing complex client deals
- Strategic thinking and market insight, including competitor awareness
- Self-motivated, highly organised, and capable of prioritising multiple tasks
- Ability to maintain confidentiality and manage sensitive information
Responsibilities
- Own and manage the full 360° client relationship and sales process
- Identify and pursue new business opportunities via prospecting, cold outreach, and networking
- Develop and present tailored proposals and pitch documents in response to RFPs
- Collaborate with design, delivery, and marketing teams to position the business for success
- Actively manage ongoing client relationships, ensuring satisfaction and repeat business
- Maintain and grow a strong secondary industry network to support lead generation
- Regularly contribute to strategic sales reporting and pipeline updates
- Represent the business at industry events, functions, and social activities
- Track and analyse competitor activity and market movements
What’s In It For You?
- Generous commission structure linked to pipeline and project revenue targets
- Be part of a values-led business with a strong brand presence in the ANZ region
- Work alongside an inspiring, high-performance team across design, delivery, and strategy
- Access to industry events, networking opportunities, and thought leadership platforms
- A collaborative environment where your voice is heard, your ideas are valued, and your growth is supported
- Flexible, dynamic work environment with clear KPIs and autonomy in how you deliver
- Opportunities for regional exposure and cross-market collaboration
How to Apply
If you think this role sounds like a good fit, I’d love to hear from you soon! Send your CV to farrel@franklinsmithgroup.co.nz